A platform with people at the heart of it

Looking to configure connectors, use Gladly’s REST APIs, receive notifications with webhooks, build your lookup adapter, or export data? You've come to the right place.


Integrate seamlessly with Gladly by enabling a connector, calling Gladly's REST APIs, or implementing the Lookup API to provide data from your own services.

Sidekick SDK

Give customers instant answers to common questions, or quick access to human help. The Gladly Sidekick is an embeddable UI element that lives on your website or in your app and allows customers to search for answers or talk and interact with your team in real-time.

Help Center

Help your customers help themselves. Use this reference to configure the answers your customers see on your Help Center, styled the way you want it.